Contact Us
Reach out to discuss your benefits or pension enquiry. Our team is here to help.
Get in Touch
We welcome enquiries from Birmingham residents and those in surrounding areas. Below you will find our contact details and office information.
Office Address
147 Corporation Street
Birmingham
B4 6SB
United Kingdom
Working Hours
Monday to Friday: 9:00 – 17:30
Saturday: 10:00 – 14:00
Sunday: Closed
Accessibility
Our office is wheelchair accessible with step-free entry. A hearing loop is available. Home visits can be arranged for those unable to travel.
How to Find Us
Our office is located in Birmingham city centre, easily accessible by public transport and with nearby parking facilities.
By Train: Birmingham New Street station is a 10-minute walk. Exit via the Stephenson Street entrance and head north along Corporation Street.
By Bus: Multiple bus routes stop nearby including services 1, 5, 7, and 35. The nearest stop is Corporation Street (Stop CS2).
By Car: The nearest car parks are NCP Birmingham Snow Hill and Q-Park Steelhouse Lane, both within a 5-minute walk of our office.
Arriving by Tram: Midland Metro stops at Corporation Street, directly outside our building.
Before Your Visit
To make the most of your consultation, please bring relevant documents.
Identification
Passport, driving licence, or other photographic ID. Proof of address such as a recent utility bill or bank statement.
Previous Correspondence
Any letters from the DWP, pension service, or local authority relating to your claim or application.
Medical Evidence
For disability-related claims, bring any medical reports, prescriptions, or correspondence from healthcare providers.
Coverage Area
We serve clients across Birmingham and the wider West Midlands.
Please note that consultations are by appointment only. Walk-in enquiries may be subject to waiting times depending on consultant availability. For urgent matters, we recommend emailing in advance to arrange a prompt appointment. Our services are not intended to replace professional legal advice where litigation may be required.